Case Studies/ShopStream Live Commerce Platform
Live Commerce

ShopStream Live Commerce Platform

ShopStream saw the live commerce explosion in Asia and wanted to bring it to Western markets. We built a complete live shopping platform where influencers can sell products in real-time to engaged audiences.

Client: ShopStream Media

$5M+

GMV

Monthly gross merchandise value

12%

Conversion

Live stream conversion rate

<1s

Latency

Stream to viewer latency

23min

Watch Time

Average session duration

The Challenge

Live commerce requires real-time video streaming, instant checkout, interactive features (polls, Q&A, gifts), and rock-solid reliability—all at scale. Previous attempts in the Western market failed due to poor UX and latency issues.

Our Solution

We built a low-latency streaming platform (under 1 second delay) with seamless in-stream purchasing. Features: picture-in-picture product showcase, one-tap checkout, live chat with moderation AI, influencer analytics dashboard, and white-label capabilities for brands.

K&H built us the best live commerce platform in the Western market. Period.

Lisa Zhang

CEO, ShopStream Media

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